The Updates Section of the Provider Portal dashboard now features a cleaner layout, streamlined tabs, more refined filters, and an option to archive updates.
These updates make order tracking and report management faster and more organized for providers and their teams.
Reports as custom as your care. Specify which recommendations appear, adjust style and layout, and save your defaults for consistent, specialty-aligned reporting.
Live for Cardio Zoomer and Cardio Genetics.
Orders can now only be completed using a single currency.
When multiple currencies appear, the “Select All” option is disabled. Once an order in one currency (e.g., USD) is selected, all other orders in different currencies (e.g., EUR) are hidden until the current order is complete.
This update ensures every transaction uses the same currency, improving payment accuracy and simplifying order management.
Providers can now mute repeat notifications for unresolved issues directly from the email.
Select “Stop notifications about this issue for this order” within the notification email to pause updates for that specific order. Alerts for new issues on other orders will continue to be sent by email.
Users can drag and reposition the Vibrant Chrome Extension window anywhere on the screen to create a more organized workspace.
Patient email templates now include a reminder to return all non-blood kits together in one package using the return label provided with the test kit.
This update reduces shipping delays and ensures faster processing once samples arrive at the lab.
You can now view your portal in multiple languages.
Languages available: French, Italian, German, Spanish, Japanese
View up to 300 records per page for quicker scanning and less page switching.
Why it matters: Easier navigation and faster workflows for busy offices.
OT is now included in the credential dropdown on Signup and in Settings.
Outstanding balance alerts now include a Pay Bill button across Patients, Profile, and Sample Timeline.
Why it matters: Faster, clearer billing resolution.
Gut Zoomer and Tickborne tests now ship to Ireland and Australia.
Import fees: Ireland +$50, Australia +$57.