--- title: July 2025 Technology Release Notes description: Check out the new Vibrant Wellness Provider Ordering Portal updates for July 2025 --- [HealthTech ](https://vibrant-wellness.com/healthtech/blog) # [July 2025 Technology Release Notes](https://vibrant-wellness.com/healthtech/blog/july-2025-technology-release-notes) Written by [Emily Burke](https://vibrant-wellness.com/healthtech/blog/author/emily-burke) | Jul 25, 2025 6:42:52 PM Check out the new Vibrant Wellness Ordering Portal updates for July 2025.    ### **Easily Schedule Meetings with Our Sales Team** It’s now easier to connect with Sales. Users can schedule a meeting with their assigned sales representative directly from the Home Page under the **Schedule Meeting** section, providing a faster and more convenient way to get support.   [Learn More](https://help.vibrant-wellness.com/hc/en-us/articles/24008290848667-How-do-I-schedule-a-meeting-with-my-Sales-Rep-and-find-Sales-Rep-contact-information#h_01K0W7BSPX56FJJYNACXH4VKWJ)   ### **Gut Zoomer Family Discount** Patients ordering the Gut Zoomer test can receive 20% off when adding a family member who lives at the same address. To qualify, all tests must be ordered and paid for at the same time, in a single transaction. The discount applies only to the added family member’s test—not the original patient’s. Each added patient will receive their own collection instructions and details via email.   [Learn More](https://help.vibrant-wellness.com/hc/en-us/articles/38496231634971-How-to-Use-the-Family-Discount-for-Gut-Zoomer-Orders) ### ### Easier to View Patient Results When the **“Test Results are Ready”** notification is enabled in **Provider Notification Settings**, the email now includes a direct link to the **Test Report** section of the patient’s profile for faster access to results.   [Learn More](https://help.vibrant-wellness.com/hc/en-us/articles/39195069239195-How-can-I-be-notified-when-my-patient-s-test-results-are-ready) ### ### **New Optional Gut Zoomer Questionnaire** The Gut Zoomer Questionnaire is optional and can be used to support clinical decision-making by providing additional context that may enhance reference ranges and report findings. If the questionnaire is not completed, results will be processed and reported as usual.   [Learn More ](https://help.vibrant-wellness.com/hc/en-us/articles/38827566133147-What-if-my-patient-does-not-complete-an-optional-questionnaire)   ### **Easily Resend Patient Questionnaires** When a missing questionnaire issue flag is present on the Patients page, users can now click **Resend Questionnaire** directly from the shortcut without opening the full patient profile. This update makes it easier to resend required questionnaires and keep care moving forward.   [Learn More](https://help.vibrant-wellness.com/hc/en-us/articles/36234508364827-How-do-I-resend-a-patient-questionnaire)   ### **Updated Lab Processing Fees** **To reduce confusion, the lab processing fee field has been removed from Settings, as it was not editable.** Processing fee information will now appear as an informational hover when applicable on the Order page. Lab orders have a minimum charge of $225. If the total cost of testing falls below this amount, a processing fee of up to $125 may apply. The final charge will reflect the total cost of testing plus the difference between the order total and $225.   For patients retesting on the same panel within 7 to 180 days of the original order, the minimum charge is reduced to $150.   [Learn More](https://help.vibrant-wellness.com/hc/en-us/articles/15601366167451-How-are-processing-fees-calculated)   ### **Improved Payment Eligibility for International Orders** When a patient with a non-US based billing address selects **Afterpay** or **Klarna** as their payment method the “**Proceed to Pay**” button will be **disabled** and they will be shown this error message: "The Pay Later option is not available for the selected country. Please use a U.S. billing address or choose a different payment method.”   [Learn More ](https://help.vibrant-wellness.com/hc/en-us/articles/39193610349851-Why-is-the-Proceed-to-Pay-button-disabled-when-using-Afterpay-or-Klarna)   ### **Vibrant Support Permission Update** The **Restrict Support from Disclosing Order Information to Patients** toggle is located in **Settings → General Preferences → Patient Section**. When enabled, Vibrant Support will redirect patient inquiries related to orders, TNP issues, or report statuses to the provider for follow-up, rather than responding directly. The toggle is off by default and can be enabled by providers who prefer to manage patient communication independently.   [Learn More](https://help.vibrant-wellness.com/hc/en-us/articles/38723948075803-How-can-I-make-sure-Vibrant-Support-doesn-t-respond-directly-to-my-patients-about-test-orders-or-report-status)   ## **Bug Fixes:** ### **Provider Portal** - **FIXED:** Last four digits of payment card were missing in the accounting system - **FIXED:** VA test results were released, but preliminary reports were not generated as expected - **FIXED:** Batch Check processing issue caused delays in batch handling - **FIXED:** Customized welcome letters were not saving correctly - **FIXED:** Best-Deal API returned inconsistent pricing when too many tests were selected - **FIXED:** TNP emails were not sent as expected -  **FIXED:** Previous results were not displaying on the order page **MyWellness** - **FIXED:** Stripe token error prevented successful transactions - **FIXED:** Double quotes in order IDs caused invoice generation errors - **FIXED:** Charging API returned a 500 error during payment attempts - **FIXED:** Integer-float conversion mismatch resulted in incorrect charged amounts - **FIXED:** Double quotes appeared around Order IDs on invoices - **FIXED:** Null pointer error affected platform behavior -  **FIXED:** UI rendering issues caused unexpected layout behavior [View full post](https://vibrant-wellness.com/healthtech/blog/july-2025-technology-release-notes) ```json { "@context" : "http://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Emily Burke" }, "dateModified" : "2025-11-18T14:14:07.279Z", "datePublished" : "2025-07-25T18:42:52Z", "headline" : "July 2025 Technology Release Notes", "image" : { "@type" : "ImageObject", "height" : 720, "url" : "https://vibrant-wellness.com/hubfs/July%202025%20Technology%20Updates%20%20%281%29-1.png", "width" : 1080 }, "mainEntityOfPage" : "https://vibrant-wellness.com/healthtech/blog/july-2025-technology-release-notes", "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "height" : 60, "url" : "/hs/hsstatic/content_shared_assets/static-1.4092/img/default-amp-logo.png", "width" : 60 }, "name" : "HealthTech" } } ```