Billing Information

How it works
Vibrant is dedicated to delivering clinically relevant tests at a rapid pace to enable affordable high-quality diagnostics testing. Our goal is to bring transparency to healthcare billing, so you have all the information you need to make decisions about your care.
 
Before getting tested
• Vibrant America no longer accepts or submits claims for commercial or private health insurance.
• Medicare: Vibrant America no longer accepts Medicare health insurance policies.
• All lab testing performed by Vibrant America will be billed as ‘cash pay only’ beginning February 1, 2020. Payment for lab testing performed is required before tests will be completed and results released to healthcare providers, practices, or patients.
• Vibrant America does not participate in, take assignment, or accept any private insurance. We do not provide super bills and cannot assist with claim resolution for laboratory tests or consultations
 
Vibrant America receives and starts processing your sample
our physician must order the lab testing for you. Once Vibrant America receives your sample, we will immediately start processing it to make sure you get your results as soon as possible.
At Vibrant America, we’re committed to improving lives with proprietary advanced diagnostic tests. We also want to simplify the billing and payment process for you.
 
Patients can use the following methods to pay:

Afterpay (Pay Later) - Third-party payment plan

Klarna (Pay Later) - Third-party payment plan

Debit (Pay Now)

Credit (Pay Now)

Flexible Savings Account (FSA)

Health Spending Account (HSA)

 

Note that some HSA/FSA providers have strict requirements on the vendors they accept. In this case, your card may fail even though lab testing through Vibrant is HSA-eligible. If this happens, you can reach out to your HSA or FSA provider and see if you can submit your Vibrant receipt to them retroactively.
 
Make a payment

You can pay for testing directly on the Patient Portal
You'll need your 10-digit Accession ID, located on the order summary at the top right-hand corner, along with your personal details to log in.
Disclaimer
IN NO EVENT SHALL WE (AND OUR SUPPLIERS) BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFIT OR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES ARISING FROM THIS AGREEMENT OR YOUR USE OF, OR INABILITY TO USE, THE SERVICES (INCLUDING THE SITE, APPS, OR SITE CONTENT), OR THIRD PARTY SITES & ADS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ACCESS TO, AND USE OF, THE SERVICES (INCLUDING THE SITE, APPS, CONTENT AND USER CONTENT), AND THIRD PARTY SITES & ADS ARE AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTING SYSTEM OR LOSS OF DATA RESULTING THEREFROM.
NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, YOU AGREE THAT THE AGGREGATE LIABILITY OF VIBRANT TO YOU FOR ANY AND ALL CLAIMS ARISING FROM THE USE OF THE SITE, CONTENT OR SERVICES IS LIMITED TO THE AMOUNTS YOU HAVE PAID TO VIBRANT FOR ACCESS TO AND USE OF THE SITE, CONTENT, OR SERVICES. THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE AGREEMENT BETWEEN VIBRANT AND YOU.
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OF CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU AND YOU MAY ALSO HAVE OTHER LEGAL RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION.